1.If you wish to cancel your order and receive an immediate refund, you need to submit a cancellation request within 24 hours of placing the order. This allows us to process your refund promptly before the order is shipped.
2.If you cancel an order after the product has already been shipped, we support refunds within 7 days of receiving the product (DIY custom watches are not eligible for returns). To process the refund, please contact us via email or WhatsApp, provide the shipping tracking number for the returned product, and ensure that the product and packaging remain undamaged.
3.For more details, you can inquire via WhatsApp at +1(617)8238666.
Promotions cannot be combined. For more details on how to use our promotions, feel free to contact us WhatsAPP : +1(617)8238666
We offer free worldwide shipping on orders over $140. Once your order is received, it takes 2-3 days to assemble your watch and prepare it for shipping, with an estimated delivery time of around 5-7 business days(with slight delays during holidays).
All watches we sell are 100% hand assembled with genuine original movements and come with exquisite packaging boxes, not second-hand or high imitation.
Design your perfect timepiece with our exclusive DIY feature. Choose from various cases, styles, bracelets, and dials to create a watch that reflects your unique taste. Preview your custom design and place your order with ease.
